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Returns Policy

At Cosiwa Socks, your satisfaction is our top priority. We are committed to making your shopping experience delightful and worry-free. If you’re not completely satisfied with your purchase, our hassle-free return policy ensures you can shop with confidence.

Easy Returns

  1. 40-Day Return Window: If for any reason you’re unsatisfied, you can return your purchase within 45 days of the ship date. Simply ensure the items are in their original packaging. No questions asked, and no restocking fees!

 

  1. Return Authorization: To initiate a return, email us at info@cosiwasocks.com with your order number. Once authorized, you can return the item using the carrier of your choice. Please note that the buyer is responsible for return shipping costs.

 

  1. No Returns After 40Days: Unfortunately, we cannot accept returns after 45 days from the ship date.

 

  1. Damaged in Shipping?: If you believe your package was damaged during shipping, please contact us within 5 days of delivery. We will work swiftly to resolve the issue to your satisfaction.

Order Cancellations

– Before Shipment: If you wish to cancel your order, contact us as soon as possible. If your order hasn’t shipped yet, we will immediately refund your payment.

– After Shipment: If your order has already shipped, we will discuss the shipping status with you and work out a suitable solution together.

Refund Confirmation

Email Confirmation: All refund recipients will receive an email confirmation for their records once the refund has been processed.

We aim to make your shopping experience with Cosiwa Socks as pleasant as possible. Feel free to reach out to us with any questions or concerns. Thank you for choosing Cosiwa Socks!

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